Adult social care and support

Staying safe - Preparing for adulthood

Helping you to stay safe when you're transitioning to adulthood

Everyone deserves to feel safe, whether at home, school, work, or with friends.

Sometimes, people experience abuse or neglect. This includes being hit, bullied, stolen from, made fun of, or not supported when needed.

If you feel you are being abused or neglected, this is called a Safeguarding concern. Social Services can help you by:

  • Finding someone to help you tell your story.
  • Listening to you and finding out what you would like to do.
  • Making a plan with you to keep you safe.

Telling somebody

If you are worried about abuse or neglect, you or someone you trust can call 999 if it's an emergency or if someone else is in immediate danger.

Let your Social Worker or Social Work Team know.

If you know Surrey Transition Team, you can:

If you don't know whether you have a Social Worker or Social Work Team, but you are an adult that lives in Surrey, you can report your concern to Surrey Multi-Agency Safeguarding Hub (MASH) by:

Concerns for an adult

For emergency situations outside our standard lines hours.

  • Telephone: 01483 517 898
  • Email: edt.ssd@surreycc.gov.uk
  • Textphone (via Relay UK): 18001 01483 517898
  • Text (SMS): 07800000388 (for the deaf or hard of hearing)

Concerns for a child

Concerns of domestic abuse

  • Telephone: 01483 776 822 (available 9am to 9pm, 7 days a week)
  • Out of hours Telephone: 01483 517 898
  • Textphone (via Text Relay): 18001 0300 200 1005
  • SMS: 07527 182 861 (for the deaf or hard of hearing)
  • VRS: Sign Language Video Relay Service

For more information, please see Surrey Safeguarding Adults Board.

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