About the Family Information Service

The Family Information Service is a free impartial information and signposting service for families with children aged 0 to 19 (up to 25 years for those with additional needs). The role of the service is to help families get the most out of the information and services available in the community and online. We also support professionals in their work with children and families by providing centralised information and resources to help guide them to the services and information that they need.

Visit our websites

  • The FIS website covers a range of subjects including childcare, family finance, parenting support and education. There are also web pages which may be relevant for teenagers such as Internet Safety, Radicalisation and Child Sexual Exploitation (CSE).
  • Surrey Local Offer website is specifically for families of children with Additional Needs and Disability (also known as SEND).

Use our Family Information Service Directory

The Directory contains a number of national and local services and is regularly maintained and updated. You can search by a key word and area to find the details of local support services.

Contact us

We appreciate that finding the right services or having the time to do so can sometimes be difficult, so we also offer an enquiry service. If you would like some help searching for services, you can get in touch with the team. The best way which to do so is by email: surrey.fis@surreycc.gov.uk

Follow us on Social Media

We share details of new and existing groups and helpful information all the time on our social media accounts. Why not take a look?

Stay informed

We also have a monthly online bulletin, called Family Matters, where we share the details of services we have met and information about the support available for the difficulties most commonly faced by families.

If you would like to receive future editions of to this newsletter, you can:

Why not subscribe, to keep up to date.

Subscribe to Family Matters

Meet us

If you think your team or service would benefit from meeting us and finding out more about the opportunities the Family Information Service and Local Offer might present to families, please do get in touch: surrey.fis@surreycc.gov.uk


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