Your health and wellbeing and relationships

It's important to take care of yourself to make sure that you stay fit, healthy and happy. This includes your physical and mental health alongside your relationships. Being registered with a GP, Dentist and Optician is really important and if that's something you need assistance with, please speak to your PA, we work closely with our health colleagues and can always get extra advice from them if you are struggling to get registered for these services.

You will receive a health history/summary before you turn 18, this may include useful details of your immunisations and health issues you have had. It's your right to have a record of what you have been treated for in the past. If you don't have your health history/summary, speak to your Personal Adviser (PA). Once you have it, read it and keep it safe.

All your health history will be recorded with your registered GP. However, you can access your health history using the NHS App and we would really recommend downloading the NHS app to access a range of services and information. If you have additional needs or disabilities, then speak with your PA who can help with making an appointment.

We have put together some information on support services for you if you are struggling with any aspect of your health and wellbeing and you may also find these services helpful if you don't feel able to talk to your personal adviser.

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Seeing a GP and pre-paid prescription scheme

Local pharmacists can be found in every town and are really helpful for minor health issues, such as recommending over the counter medicines or advice. Pharmacists offer a lot of different services, and if they cannot help you themselves, they can refer you to a GP or other health professional.

If you are feeling physically unwell or struggling with your mental health, you can contact your GP for help. If you're not registered with a GP then you can find a local practice on the NHS website. You will need to complete a registration form that you can get from the GP surgery. As part of the registration process they are likely to ask you to provide proof of identity and address; however you should not be refused registration or appointments if you do not have proof of address or identity to hand. If you're struggling to register, contact your PA for support. Don't forget if you move to a new address, you'll have to tell your GP and sign up with another one that is local to you.

Pre-paid prescriptions

If you have ongoing health problems and regularly require prescriptions from your GP, then you can apply to have a free pre-paid prescription certificate. Speak to your PA for further information and see below for eligibility:

  • You are registered with a GP
  • You are a Surrey care leaver, eligible to receive a service from the leaving care team
  • You are aged between 18 and 25 years old
  • You require a repeat prescription for ongoing medication
  • You are not already exempt from prescription charges

The dentist and opticians

Going to the dentist

Don't forget to go to the dentist for a check-up. The time between check-ups can vary from 3 months to 2 years, depending on how healthy your teeth and gums are and your risk of future problems. It's important to be aware that most dentists accept both NHS and private patients, however, the number of NHS patients they accept may be limited and you may need to join a waiting list. If you are new to the area or have not registered with a dental practice, you can search for an NHS dentist near you.

Going to the opticians

Even if you have perfect vision you should go to the opticians to get your eyes checked at least every two years, or sooner if you think you need to. You might be entitled to a free NHS eye test and optical voucher to help towards the cost of glasses or contact lenses. For example if you are 16 to 18 and in full-time education. Check this link to see if you're entitled to a free NHS sight test or an optical voucher. You can ask for up to £60 every 2 years for glasses from your PA if you are not eligible for NHS Care.

Below are some high street opticians you may wish to try.

Support with your mental health

Your emotional and mental health is just as important as your physical health. If you feel you need support with your mental health, talk to someone, be it a friend, a family member, your GP or your PA. There are several support services available to you.

Talk to someone, you never know, they may be able to help.

Mindworks Surrey

Mindworks Surrey is the emotional wellbeing and mental health service for children and young people in Surrey. The Mindworks website lists mental health and wellbeing resources including telephone and in-person support.

There is also the Mindworks Children and Young People's Crisis Line, which is open all day and night, seven days a week. Call 0800 915 4644 to talk with a professional who will provide advice, support and signposting to a range of community services.

Safe Havens

Safe Havens provide out-of-hours help and support to people who are experiencing a mental health crisis or emotional distress and their carers. The Safe Havens are open 365 days a year for people who need extra support with their mental health. The opening times are:

  • Monday to Friday: 6pm - 11pm
  • Weekends and bank holidays: 12.30pm - 11pm

The Safe Havens are designed to provide adults with a safe alternative to A&E if you are struggling with your emotional wellbeing and mental health. There are five Safe Havens in Surrey, these are in:

Samaritans

If you are feeling low and do not have any other support networks or trusted adults to talk things through call the Samaritans on 116 123

Young Minds Textline

The YoungMinds (YM) Textline offers you free, 24/7 text messaging support wherever you are in the UK. If you need someone to talk to about how you're feeling, text YM to 85258. Texts are free from EE, O2, Vodafone, 3, Virgin Mobile, BT Mobile, giffgaff, Tesco Mobile and Telecom Plus.

Chat Health

Chat Health is a text service for anyone aged 11-19 to reach out to a school nurse for help with a range issues such as bullying, emotional health and wellbeing, sexual health as well as illnesses. You can also text to make an appointment with one of the school nurses confidentially. Chat Health operates Monday to Friday 9am – 5.00pm (excluding bank holidays). The Chat Health text number is: 07507 329951.

Refugee Council

Refugee Council provides specialist mental health support to help refugees and asylum seekers to rebuild their lives. They offer this through one to one counselling and psychosocial groups where refugees have opportunities to come together and share experiences.

Your sexual health

It can be awkward to talk about your sexual health but if you are sexually active it is really important to make sure you look after your sexual health, for both you and any partners you might have.

If you ever find yourself in a situation where you need emergency contraception, the morning after pill is available for free at some chemists and NHS walk in centres, for those under the age of 25 and for some over 25s too.

Healthy Surrey have a list of services available community pharmacies across Surrey which offer many free public health services, but please call and check with your local pharmacy to see which services they provide.

If you are worried about sexually transmitted infections (STI) or would like to talk about contraception, head to your GP surgery or the local sexual health clinic. In Surrey, there are young people clinics that you can either book online or walk in to see someone about any sexual health questions you may have. You can order STI tests and contraception online that can be delivered to you.

All sexual health services are free and confidential which means your details will never be disclosed to anyone else. The exception to this is if there is a safeguarding concern, but we will always discuss this with you before any information is shared. The NHS website sexual health web page provides a lot of useful information on sexual health services and support available. The Mix has lots of helpful information about sex and relationships for young people aged up to 25 years.

Your relationships

By building positive relationships with others, we will be happier and feel more supported and connected. As a young person who has been in the care system you may have suffered some form of loss during early childhood, and possibly trauma and/or abuse, and may find it difficult to come to terms with your experiences as you get older.

In addition to this, your own experiences may well impact on your adult relationships, both personally and professionally. Each person's journey and experiences will be different. There are various people and organisations that can help you to develop strong and positive relationships.

The Care Leaver's Service offer 18 year olds travel costs to see people important to them up to 3 times a year via public transport in the UK. You can gain this through speaking to your PA who will support you to plan your visit in advance.

Your PA can support you with advice and guidance on how to maintain healthy relationships and signpost you to further help and support suitable for your needs.

Every relationship has its ups and downs but sometimes relationships in our lives can be harmful. It's therefore important to understand what healthy and unhealthy relationships may look like.

If you are feeling lonely, please speak to your PA, or you can check your local "Family Information Service", which can suggest local groups or clubs you can join to meet other people. You can also speak with your PA about joining a participation group run by Surrey Youth Voice - these are a great way to meet other young people who may have similar lived experience and understanding.

Support for problems with drugs and alcohol

If you feel you are struggling with drugs or alcohol, or know someone else who is, there is support out there and services who may be able to help. Some examples are listed below and more can be found on the Healthy Surrey Drugs and Alcohol website. Remember you can always talk to your GP who may offer treatment or refer you to a local service.

  • Surrey Young People's Substance Misuse Service - Catch 22 is a county-wide specialist treatment service for young people aged up to 25. If you wish to refer yourself for any substance concerns you can call 0800 622 6662
  • i-access Surrey Drug and Alcohol Service - i-access supports people in Surrey who want help with their drug use and/or are highly dependent on alcohol and want to stop drinking.
  • Surrey Drug and Alcohol Care is a free and confidential local helpline service that can support anyone experiencing problems with drugs and/or alcohol, including friends and family. Call 0808 802 5000
  • Frank - A national service that provides confidential advice regarding drugs 24 hours a day, 365 days a year. Visit the website or call 0800 77 66 00 or text 82111

Involvement with the Police

If you find yourself involved with the criminal Justice System (Police, Courts, Probation or Prisons) we want to be able to support you as best we can. You might want to mention that you are a care leaver. That way all professionals can work together to make sure that you get the additional support you need, including from your Personal Adviser.

If you live or commit a criminal in Surrey you could be eligible for the Checkpoint Plus scheme. This is a 'Deferred Prosecution Scheme' which means that conditions are set by the Police after speaking to your Personal Adviser, allowing you to address the causes of crime and reduce your risk of reoffending in place of formal prosecution. This means you could avoid a criminal record and be able to have additional support to help you move forward. For more information, talk to your Personal Adviser.

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