Overview
The Energy Company Obligation (ECO4) and Great British Insulation Scheme (GBIS) are government energy efficiency schemes administered by Ofgem. Both schemes are due to run from 1 April 2022 to 31 March 2026.
Both schemes have 'Flex' mechanisms which enable local authorities to participate in helping eligible residents access the support on offer. This includes a range of home energy efficiency measures to help reduce the cost of keeping warm and well.
Please see our Statement of Intent (PDF) for more information.
Eligibility
You may be eligible for ECO4 Flex or GBIS Flex if you live in Surrey and are:
- a homeowner, private tenant or landlord (landlords may be asked to contribute to the cost of installed measures)
- live in a home with an energy performance rating of D to G
- have a household income below £31,000 per year
- identified by your doctor or GP as having a health condition which may be made worse by living in a cold home
- identified by us as a vulnerable household which is not eligible under any other scheme
A survey of your property will need to be done to determine suitable measures and other criteria. Not all properties will be eligible.
How to apply
We are working with Happy Energy to help us deliver ECO4 Flex and GBIS Flex. You can complete an application form, or by calling them on 0800 024 8000.
If you have any queries, you can email us at energy@surreycc.gov.uk.
You can also get in touch with us by:
- Calling our Community Helpline on: 0300 200 1008
- TextPhone via Text Relay: 18001 0300 200 1008
- Text message: 07860 053 465
- Video Relay Service (VRS): Sign language video relay service
Important: Happy Energy are currently our only partner helping us deliver ECO4 Flex and GBIS Flex. If you are approached by anyone else, please email us at energy@sureycc.gov.uk.
Files available to download
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Energy Company Obligation and GB Insulation Scheme Statement of Intent (PDF)
Statement of intent to set out eligibility criteria for home decarbonisation support schemes - Energy Company Obligation and Great British Insulation Scheme.