Warm Welcome venues return for 2024

Safe and friendly places for everyone

We are partnering with various community venues to relaunch Warm Welcomes to once again provide safe, warm spaces for residents during the colder months. This initiative ensures that everyone has a place to get warm and be in the company of others.

Last year, over 46,000 Surrey residents attended Warm Welcome locations, making a significant impact on the community.

Expanding the Warm Welcome network

Over 80 Warm Welcome spaces will return at various locations across Surrey until 31 March 2025. These include the majority of Surrey's libraries, as well as community centres, church halls, and other public buildings. People can drop in, get warm, enjoy a hot drink, and be in the company of others. Selected locations will also offer free energy advice.

Open to all

Warm Welcomes in Surrey are inclusive spaces open to everyone. No matter your age or situation, these venues provide a place to stay warm, enjoy a hot drink, and connect with the local community during the colder months. All you have to do is show up!

Find venues near you

Visit our Warm Welcome webpage for:

• full list of venues
• opening times
• accessibility information

Financial and welfare support

If you need help finding support on energy advice, paying your bills, food or benefits, our new chatbot tool can point you in the right direction. Start a conversation online today or text Hello Support 2 to 07577 716 833. Standard text messaging rates apply. All messages are anonymous. For more info, see the relevant privacy policy.

For further support, visit our financial, welfare and health and wellbeing support webpages 288342.

If you rent or own a property in Surrey, get recommendations for financial support and measures to improve energy efficiency in your home by visiting the Surrey Energy Advice website.