Our top tips on what to look out for
Action Fraud reports the average rental scam victim in the UK loses £1,400. College and university students are often targeted ahead of the new term. These fake lettings in local accommodation take advantage of the huge demand.
Rental scams usually involve a criminal posing as a landlord or property manager. They make potential renters pay money for a property that isn't available, doesn't exist, or isn't theirs to rent out. These scams can occur in various ways.
Phantom Rentals, listings for properties that don't exist or aren't for rent. Criminals pull you in with attractive photos and great deals.
Hijacked Ads, criminals copy legitimate rental ads and change the contact details. Directing inquiries to themselves instead of the rightful owner.
Bait-and-Switch, the property advertised is unavailable. So the criminal offers a different, often inferior, property.
Watch out for these common warning signs:
- Low rent, if the rent is lower than other properties in the area, be cautious.
- Upfront payments, be wary of landlords who ask for money upfront. Make sure you see the property first. Some landlords may ask for payment via a bank transfer, cryptocurrency, or gift cards.
- No in-person meetings, criminals often avoid face-to-face meetings. If the "landlord" is unable or unwilling to meet you in person or show you the property, this is a warning sign
- High pressure tactics, criminals may pressure you to act fast. They claim there are other interested people or that the offer is available for a limited time only.
- Incomplete or vague information, legitimate listings provide detailed information. Be suspicious of ads with limited photos, vague descriptions, or typos and errors. If it's an agent, they must belong to a redress scheme.
The impact of rental fraud can be severe, both emotionally and financially. By taking simple steps such as visiting the property you intend to rent. Checking that the owner is on an approved accommodation list. You will be able to protect yourself from this type of fraud.
How to report it
If you want to report rental fraud, please contact the Citizens Advice consumer service. You can also call them on 0808 223 1133. .
If you have been a victim of this fraud and lost money, please contact Action Fraud or call them on 0300 123 2040.
For more information on how to avoid scams visit the Trading Standards web page and sign up to the Trading Standards Alerts newsletter.
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