How your views are shaping our Surrey Matters e-newsletter
Thank you to those who responded to our Surrey Matters newsletter survey at the end of 2024.
In this survey, respondents reported a desire to see the outcomes of consultations, as well as information about how the results will shape services moving forwards.
With this in mind, we want to share your feedback from the Surrey Matters survey, and the improvements we plan to make to the newsletter, based on your views.
Good news
We were pleased to see that 81% of survey respondents were satisfied or strongly satisfied with the newsletter. 84% also said they think that the council keeps its residents fairly or very informed about the services and benefits it provides.
Regarding content, residents reported being most interested in:
- What's happening in your local community
- Countryside and nature
- Roads and transport
What you want to see more of
More local information
You want to know more about the areas you live, work, and visit. While Surrey Matters is a county-wide newsletter, we also want to celebrate the unique people and places that make Surrey special. As of February, Hidden Surrey will again focus on physical locations, spotlighting great things to see, do and learn. We will also continue to work on new ways to integrate local information, services, and events.
Good news stories from the community
You want to hear about the successes of Surrey residents and groups, and so do we! If you have a good news story from the community that you would like to share, please email surreymatters@surreycc.gov.uk and we will look to feature some of these in our newsletter.
Current issues in the Surrey context
There has never been a better time to start talking politics, with local government reorganisation, devolution and 2025/26 budgets all making waves in local news. In future editions you can expect to see content on current issues and what they mean for Surrey residents.
New buildings
You want to know more about the building projects that are planned, in progress and completed across the county. Moving forwards, we will be talking more about our capital programme, so keep an eye out for updates.
There's a newsletter for that!
Respondents reported wanting to see more information on specific topics such as roads and local history. The good news is that our wider newsletter range already has you covered!
- Want to stay up to date with roadworks in your local area? Subscribe to the Highways Update for weekly road and pavement works information.
- Love getting out and about in nature? Subscribe to Countryside Matters for inspiration and information on Surrey's landscapes.
- Interested in climate change? Subscribe to Greener Matters to see how we are making progress towards our target of making Surrey net zero carbon by 2050.
- Are you a history buff? Subscribe to Heritage Matters for local stories and events.
- Do you look after or work with children and young people with special needs? Subscribe to Surrey's Additional Needs and Disabilities Update for termly information.
- Looking for family activities and advice? Subscribe to Family Matters for news, support and events.