High call volumes
We are currently experiencing a high volume of calls. This could result in longer waiting times than usual.
Please use our online forms to contact us but, if you do need to speak to us, please bear with us and we will be with you as soon as possible.
What would you like to contact us about?
- Adult learning and education classes
- Adult social care
- Birth, death and marriage
- Blue badge
- Childcare and family information
- Children's social care (including Surrey Children's Single Point of Access - SPA)
- Community helpline (including financial, welfare or wellbeing support)
- Council offices
- Council tax
- Home to school transport and travel assistance
- Jobs enquiries
- Libraries
- Missed bins
- Roads, transport and countryside (including trees, grass, hedges and weeds, bus passes and parking)
- Schools and learning
- Special educational needs and disabilities (SEND / additional learning support)
- Suppliers and payments
- Surrey Arts
- Surrey Fire and Rescue
- Surrey History Centre
- Trading standards
All other enquiries (including recycling and van permits).
Using SignLive to contact the council
British Sign Language (BSL) users can use SignLive to contact the council. Full details can be found on our Contact the council in British Sign Language page.
Complaints and compliments
Make a complaint or compliment about one of our services.
See also
- Translations
- Your privacy
- Advice for council employees
- Find my nearest services and facilities
- Find my county councillor
- Media enquiries
Find out more about how our customer promise sets out what we would like to achieve.