Contact us

High call volumes - Wednesday 23 April

We are currently experiencing a high volume of calls due to our peak school admissions period. This could result in longer waiting times than usual.

We apologise for any inconvenience and would advise trying again later if your call is not urgent.

Alternatively, you may find it easier and quicker to answer your enquiry on our website or by using our online forms

What would you like to contact us about?

All other enquiries (including recycling and van permits).

Using SignLive to contact the council

British Sign Language (BSL) users can use SignLive to contact the council. Full details can be found on our Contact the council in British Sign Language page.

Complaints and compliments

Make a complaint or compliment about one of our services.

See also

Find out more about how our customer promise sets out what we would like to achieve.


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