Contact the Blue Badge team

• Contact us online about Blue Badge
• Telephone: 0300 200 1013 (9am to 5pm, Monday to Friday, excluding bank holidays)
• Textphone (via Text Relay): 18001 0300 200 1013
• SMS: 07860 053 465
• Telephone from overseas: +44 20 8541 9944 (9am to 5pm, Monday to Friday)
• VRS: Sign Language Video Relay Service

If renewing by phone, please have the Blue Badge reference number and expiry date ready.

Call charges

Calls to 03 numbers from any network will cost no more than those to 01 and 02 numbers and count as part of any call package. The cost of calls per minute depends on the network. Please check with your provider. BT customers may be able to call 03 numbers for free.

Please note: Calls may be recorded for training and monitoring purposes.

Blue Badge Team
First floor
Dakota
De Havilland Drive
Weybridge
Surrey
KT13 0YP

If we refuse your application, you'll receive a letter or email explaining why.

If your application is not successful, you can ask for a review.

You should only do this if:

• you have further evidence to submit
• your mobility problems have become more serious
• there are relevant facts not available to us in your original application.

Please do not ask for a review if you have no further information to add, as the decision will not change.

You can request a review by writing to the Blue Badge team manager at the address above.

Your feedback is very important to us. You can give us a comment, compliment or complaint about the service you have received by contacting us using the contact details above.