Find details of closures and changes to opening hours for some services below:
- Contact centre (general enquiries and Adult Social Care)
- Surrey Children's Single Point of Access (CSPA) (Children's Services)
- Libraries
- Recycling centres
- Register offices
- Surrey Adult Learning (SAL)
- Other services' closures over the holidays
Contact centre
Generic Contact Centre
Opening hours
- Tuesday 24 December: 9am to 5pm
- Friday 27 December: 9am to 5pm
- Monday 30 December: 9am to 5pm
- Tuesday 31 December: 9am to 5pm
Closures
- Wednesday 25 December (Christmas Day)
- Thursday 26 December (Boxing Day)
- Wednesday 1 January (New Year's Day)
During these times our email, SMS and twitter accounts will not be monitored. If your enquiry is urgent, please call 03456 009 009 (or textphone 18001 03456 009 009 via Text Relay) to access our emergency out of hours contact details.
Adult Social Care Contact Centre
Opening hours
- Tuesday 24 December: 9am to 5pm
- Friday 27 December: 9am to 5pm
- Monday 30 December: 9am to 5pm
- Tuesday 31 December: 9am to 5pm
Closures
- Wednesday 25 December (Christmas Day)
- Thursday 26 December (Boxing Day)
- Wednesday 1 January (New Year's Day)
During these times our email, SMS and twitter accounts will not be monitored. If your call is urgent, please call 01483 517898 to speak to our emergency duty team.
Surrey Children's Single Point of Access (SPA)
Opening hours
- Tuesday 24 December: 9am to 5pm
- Friday 27 December: 9am to 5pm
- Monday 30 December: 9am to 5pm
- Tuesday 31 December: 9am to 5pm
Closures
- Wednesday 25 December (Christmas Day)
- Thursday 26 December (Boxing Day)
- Wednesday 1 January (New Year's Day)
During these times our email, SMS and twitter accounts will not be monitored. If your call is urgent, please call 01483 517898 to speak to our emergency duty team.
Libraries
Please see our Library closures page for full details of our library closures over Christmas and the New Year.
Recycling centres
Opening hours
- Tuesday 24 December (Christmas Eve) closing at 2pm
- Tuesday 31 December (New Years Eve) closing at 2pm
- Friday 27 to Monday 30 December and Thursday 2 January - usual opening hours, but please check your community recycling centre page to find out what their business hours are before you travel.
Closures
- Christmas Day Wednesday 25 December
- Boxing Day Thursday 26 December
- New Year's Day Wednesday 1 January
Christmas card and tree recycling
Don't forget to recycle this holiday. Our community recycling centres are happy to receive your old Christmas cards and all suitable waste. For Christmas trees, please check your local borough and district council website for details on recycling your tree in your area.
If you are not sure which bin to put something in, or where to take it, you can find out using our recycling search tool.
Register offices
Opening hours
Some changes to our opening hours:
- Monday 23 December: usual opening hours (please see the register office pages for details)
- Tuesday 24 December (Christmas Eve): 9am to 3pm
- Friday 27 December: usual opening hours (please see the register office pages for details)
- Monday 30 December: usual opening hours (please see the register office pages for details)
- Tuesday 31 December (New Year's Eve): 9am to 3pm
- Thursday 2 January: usual opening hours (please see the register office pages for details)
- Friday 3 January: usual opening hours (please see the register office pages for details)
Closures
We are closed on:
- Wednesday 25 December (Christmas Day)
- Thursday 26 December (Boxing Day)
- Wednesday 1 January (New Year's Day)
Emergencies
In case of emergency for faith death registrations or Emergency weddings for terminally ill and not expected to recover, please call 0300 200 1002.
Surrey Adult Learning (SAL)
Closed from 3pm on Friday 22 December until Tuesday 2 January
Our Customer Service Team and our Adult Learning Centres will be closed during the Christmas and New Year period, from 3pm on Friday 22 December 2023 until 9am on Tuesday 2 January 2024.
We will respond to any emails, enquiries and voicemails received during this period as soon as possible upon our return.
Other services' closures over the holidays
All other council services' opening times and closures are the same as the generic contact centre's times listed above.
