Quality Assurance Officer
Details
- Reference: SCC/TP/288863/1349
- Positions: 1
- Salary: £32,512 per annum
- Category: Administration & Clerical
- Contract type: Permanent
- Working hours: 36 hours per week
- Posted on: 18 July 2024
- Closing date: 4 August 2024
- Directorate: Adults, Wellbeing & Health Partnerships
- Location: Mole Valley District Council, Pippbrook, Dorking, Surrey, RH4 1SJ
Description
This role has a starting salary of £32,512 per annum, based on a 36-hour working week.
We are excited to be hiring a new Quality Assurance Officer to join our Quality Assurance Team in Adults, Wellbeing and Health Partnerships.
The Quality Assurance Team evaluate the quality of care and support services in Surrey. We work with care and support providers to improve quality, improve the experience of people using care services and promote and share best practice.
The position is based in Mid Surrey covering Mole Valley, Epsom & Ewell and Elmbridge, working under an Area Quality Assurance Manager covering services for older people – nursing homes, residential care homes and home-based care services.
Rewards and Benefits
- 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service
- Option to buy up to 10 days of additional annual leave
- An extensive Employee Assistance Programme (EAP) to support health and wellbeing
- Up to 5 days of carer's leave per year
- Paternity, adoption and dependents leave
- A generous local government salary related pension
- Lifestyle discounts including gym, travel, shopping and many more
- 2 paid volunteering days plus 1 team volunteering day per year
- Learning and development hub where you can access a wealth of resources
About the Team
The Quality Assurance Team is a well established and well regarded Team in Adults, Wellbeing and Health Partnerships. We have strong links with internal colleagues as well as our external partners in Health and CQC.
About the Role
Working with the area Quality Assurance Manager, you will collect and analyse data and information about quality and risk in older persons care and support services within the area, identifying priorities. You will:
- Undertake visits to Care Homes and Home Based Care Agencies producing reports following the visits.
- Gather and analyses data and information about quality and risk of the services in the patch.
- Plan and prioritise your own work and activities, responding to changing priorities as needed.
- Maintain a network of up to date Provider contacts.
- Partake in a rota system to cover the Quality Assurance Team inbox.
Shortlisting Criteria
To be considered for shortlisting for this position, your application will clearly evidence the following:
- Be prepared to drive across the County to support the Quality Assurance Team
- Willingness to work outside of normal working hours when Care Homes are identified as high risk
- Experience of working in a front line care or support setting for adults
- Good communication and interpersonal skills
- Report writing skills
- Good IT skills
- Good analytical skills
The role holder will need to have the willingness and ability to travel around the county to meet the demands of the role.
Contact us
Please contact us for any questions relating to the role. This could be to discuss transferable skills or any barriers to employment.
For an informal discussion please contact Wendy Burton by e-mail at wendy.burton@surreycc.gov.uk or by telephone on 07967751272.
The job advert closes at 23:59 on 04/08/2024 with interviews planned for 22/08/2024.
We look forward to receiving your application, please click on the apply online button below to submit.
Our Values
Our values are as important as our abilities and shape who we are as an organisation. Discover more about our values.
Our values are as important as our abilities and shape who we are as an organisation. Discover more about our values.
Before submitting your application, we recommend you read the job description. Our Life at Surrey handbook also attached provides insights of the culture at Surrey and how as a valued employee, you can help shape our Council.
Our Commitment
Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where:
- The candidate has evidenced the minimum criteria for the role through their application
- The candidate has chosen to share that they have a disability on the application form
Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
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