Project Manager (Operations)
Details
- Reference: SCC/TP/288856/1478
- Positions: 1
- Salary: £45,680 - £49,588 per annum
- Category: Project Management
- Contract type: Fixed term
- Working hours: 36 hours per week
- Posted on: 24 July 2024
- Closing date: 4 August 2024
- Directorate: Adults, Wellbeing & Health Partnerships
- Location: Woodhatch Place, 11 Cockshot Hill, Reigate, RH2 8EF
Description
We are committed to the development of our workforce. This position is only available to applicants who already work for Surrey County Council. We thank you for your interest in our roles and would encourage you to review our vacancies which are open to all.
The starting salary for this position is £45,680 per annum, working 36 hours per week.
This position is a fixed term contract/ secondment opportunity until 31st March 2025.
We are excited to be hiring a new Operations Project Manager to join the fantastic Changing Futures team at Surrey County Council. The Project Manager will support the operational management of the Bridge the Gap specialist outreach service for adults experiencing multiple disadvantage. Bridge the Gap is an alliance of twelve VCSE organisations providing this specialist service across the county to improve the lives of residents experiencing multiple disadvantage including concurrent and compounding complexities such as homelessness, substance use, domestic abuse, criminal justice involvement and mental health challenges.
Changing Futures is funded by the Ministry of Housing, Communities and Local Government (Changing Futures: prospectus - GOV.UK (www.gov.uk). You will be required to provide inspirational leadership and champion the principles and values of the Changing Futures programme including working in partnership with our voluntary and community partners, the Changing Futures Lived Experience and Recovery Community and other key partners.
The primary base for this position is Surrey County Council's Head Office at Woodhatch Place in Reigate. However, hybrid working is feasible where the role objectives can be met however the role holder will be required to work from any sites across the county and ability to travel is essential.
Rewards and Benefits
- 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service
- Option to buy up to 10 days of additional annual leave
- An extensive Employee Assistance Programme (EAP) to support health and wellbeing
- Up to 5 days of carer's leave per year
- Paternity, adoption and dependents leave
- A generous local government salary related pension
- Lifestyle discounts including gym, travel, shopping and many more
- 2 paid volunteering days plus 1 team volunteering day per year
- Learning and development hub where you can access a wealth of resources
About the Team
You will have the opportunity to be part of a fun, collegial, committed, and vocational team. As part of a national programme you will have the opportunity to help shape policy at national level by collaborating with 14 other Changing Futures areas in the country with access to a national level of learning events. The team strives to uphold the behaviours and values of the Surrey Changing Futures principles co-developed by our experts by experience and practice them when working with partners across the system and when attending strategic and operational meetings to promote the service and principles of the Changing Futures programme.
About the Role
You will provide operational guidance and support to the Bridge the Gap Outreach team and be responsible for fostering a culture of cohesion and connectedness within a diverse workforce whilst supporting the continuous improvement of operational policies and processes, including but not limited to referrals and allocations, case management and flow, workforce wellbeing, competency training, safeguarding and risk management. Continuously being guided by the core principles and values of Changing Futures and working with peers and experts by experience, activities will include:
- To co-chair the Referral and Allocation Panel
- To develop trauma informed relational models of working including fostering a person centred culture of 'doing with' not 'doing to'.
- To support case management and review process, identifying outcomes and issues.
- To develop robust processes and policies
- Recording and monitoring for evaluation
- To share competencies and learning across the workforce
The role requires skills in strong leadership, influencing and negotiating when working with partners to promote reasonable adjustments, commitment and action for clients from a diverse range of partners and people including those outside the direct sphere of influence with differing perspectives.
You will be required to represent the Changing Futures programme and the clients supported in various local and national forums therefore will be highly organised and an effective communicator at all levels.
Shortlisting Criteria
To be considered for shortlisting for this position, your application will clearly evidence the following:
- Passion and commitment to drive forward Surrey's ambitions for Changing Futures and the drive and insight to make the mission a reality.
- Experience of operational management of services for individuals experiencing multiple disadvantage including a sound experience of working in related fields examples such as Substance Use, Mental Health, Housing, Probation, Health and Social Care.
- Experience of building partnerships and working collaboratively with others.
- A high level of safeguarding knowledge and competencies.
Contact us
Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment.
For an informal discussion please contact Lisa Byrne by e-mail and/or telephone at lisa.byrne1@surreycc.gov.uk or on 07714 002262.
The job advert closes at 23:59 on 04/08/2024 with interviews planned for August. Interview questions will be shared with candidates called for interview beforehand.
We look forward to receiving your application, please click on the apply online button below to submit.
Our Values
Our values are as important as our abilities and shape who we are as an organisation. Discover more about our values.
Our values are as important as our abilities and shape who we are as an organisation. Discover more about our values.
Before submitting your application, we recommend you read the job description. Our Life at Surrey handbook also attached provides insights of the culture at Surrey and how as a valued employee, you can help shape our Council.
Our Commitment
Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where:
- The candidate has evidenced the minimum criteria for the role through their application
- The candidate has chosen to share that they have a disability on the application form
Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
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