Senior Travel and Assessment Officer
Details
- Reference: SCC/TP/288141/2238
- Positions: 1
- Salary: £35,730 to £38,585 per annum
- Category: Travel and Transport
- Contract type: Fixed term
- Working hours: 36 hours per week
- Posted on: 4 December 2024
- Closing date: 22 December 2024
- Directorate: Children, Families & Lifelong Learning
- Location: Fairmount House, Bull Hill, Leatherhead, Surrey, KT22 7AH
Description
We are committed to the development of our workforce. This position is only available to applicants who already work for Surrey County Council. We thank you for your interest in our roles and would encourage you to review our vacancies which are open to all.
The starting salary for this full-time, permanent position is £35,730 per annum based on a 36-hour working week.
We are excited to be hiring a new SeniorTravel and Assessment Officer to join our fantastic Travel and Assessment team. Surrey School Travel and Assessment Team are currently offering a great opportunity for someone looking to develop their career in transport planning. If you've got strong communication skills and some previous experience of working in this key area – we would love to hear from you!
Our team operates in a flexible, hybrid style with a combination of office and home working – with the expectation of working in the office for 2 days a week. We will ensure that you receive a full induction and training with regular guidance, support and performance conversations with your Team Leader; we want you to feel confident and capable in your role.
Rewards and benefits
- 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service
- Option to buy up to 10 days of additional annual leave
- An extensive Employee Assistance Programme (EAP) to support health and wellbeing
- Up to 5 days of carer's leave per year
- Paternity, adoption and dependents leave
- A generous local government salary related pension
- Lifestyle discounts including gym, travel, shopping and many more
- 2 paid volunteering days plus 1 team volunteering day per year
- Learning and development hub where you can access a wealth of resources
About the Service
Children's Services provide a range of highly specialised services to vulnerable children and young people. These services are delivered directly to children and their families within extensive statutory frameworks. Staff working in these areas require specialist knowledge to deliver effective services to high-risk and high-need groups. This often involves close collaboration with stakeholders such as Senior Managers, County Councillors, and Emergency Planning. These are sensitive and often emotive service areas that are of significant interest to Councillors and the public.
About the Role
As a Senior Travel & Assessment Officer, you will be part of the Children, Families, and Lifelong Learning Directorate, joining our Travel and Assessment team to ensure the efficient and effective delivery of Home to School Transport.
You will undertake operational tasks and processes, working with Contracted Transport Operators, parents, head teachers, and other internal and external agencies as necessary. You will provide guidance and support to these service users, stakeholders and operators. Tasks are performed in accordance with relevant Government legislation and Council policies, with a strong emphasis on attention to detail, high levels of customer service and safeguarding. Additionally, you will hold contract management responsibility for approximately 40 of our operators.
This team is responsible for delivering and monitoring compliance with the home-to-school transport service for children across the authority. This is a complex, statutory area of work that requires strict adherence to policies and procedures. The post holder must ensure safeguarding issues are addressed and that appropriate resources are allocated to pupils eligible for travel assistance.
Shortlisting Criteria
To be considered for shortlisting for this position, your CV and personal statement must clearly demonstrate:
- Experience in transport planning and/or contract compliance environments
- Experience in auditing and supervising suppliers and operators
- An understanding of safeguarding procedures
- Excellent communication and customer service skills
- Flexibility to work from home and independently learn when required
- Strong planning and organisational skills
Contact Us
Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment.
For an informal discussion please contact Clare Wiggin or Keith Baxter-Russell via email.
The job advert closes at 23:59 on 22.12.2024 with interviews to follow.
An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role.
We look forward to receiving your application, please click on the apply online button below to submit.
Our Values
Our values are as important as our abilities and shape who we are as an organisation. Discover more about our values.
Before submitting your application, we recommend you read the job description. Our Life at Surrey handbook also attached provides insights of the culture at Surrey and how as a valued employee, you can help shape our Council.
Our Commitment
Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applicants where:
- The candidate has evidenced the minimum criteria for the role through their application
- The candidate has chosen to share that they have a disability on the application form
Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
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