Bank Contract - Joint Fire Control

Details

Reference: SCC/TP/377198/2282
Positions: 1
Salary: PS7
Category: Fire and Rescue
Contract type: Bank
Working hours: 17.64 an hour
Posted on: 12 October 2024
Closing date: 23 December 2024
Directorate: Chief Executive Office
Location: Joint Fire Control, Salbrook Road Industrial Estate

Description

Job Advert

Joint Fire Control Room Operator (Bank Contract)
Surrey County Council Terms and Conditions

Salary: Full-time equivalent £33,753 (Bank Contract)
Location: Joint Fire Control Room, Salfords, Surrey
Working Hours: Flexible, covering 24/7 shifts (days, nights, and weekends)

About the Role

Are you experienced in a control room environment? Do you thrive under pressure? Are you a collaborative team player? If so, we invite you to join our dynamic team at Surrey Fire and Rescue Service (SFRS).

We are seeking Joint Fire Control Room Operators on a bank contract basis to provide support as needed. This role plays a critical part in delivering emergency services across Surrey, West Sussex, and East Sussex.

Key Responsibilities

Receive and manage emergency calls from the public.
Mobilise fire engines and crews to incidents promptly and accurately.
Support ongoing incident management and coordination.
Execute emergency and non-emergency tasks to maintain an effective Fire Service response.
Work confidently under pressure in a fast-paced, dynamic environment.
Collaborate effectively with team members and partner agencies.

What We Offer

Comprehensive Training – Full training provided to equip you with essential skills.
Development Opportunities – Potential to undertake an NVQ Level 3 qualification.
Flexible Working – As a bank contract, this role provides flexibility in your availability.

About Surrey Fire and Rescue Service

SFRS is committed to "With you, making Surrey safer." We serve over one million residents across 650 square miles. Our dedicated workforce shares the following values and the Core Code of Ethics:

Putting Our Communities First – Delivering exceptional service to the public.
Integrity – Acting with honesty and transparency.
Dignity and Respect – Embracing diversity and inclusivity.
Leadership – Demonstrating courage and accountability.
Professionalism – Committing to excellence and continuous improvement.

We are an inclusive and diverse employer, reflecting the communities we serve. We encourage applications from underrepresented groups.

Requirements

Please ensure your supporting statement addresses the following criteria:

Qualifications: 5 GCSEs (grade C/Level 4 or equivalent), including English and Maths.
Experience: Prior or current experience in a control room or similar setting.
Skills:
- Fast and accurate keyboard skills.
- Strong verbal and written communication.
- Confident telephone manner.

Selection Process

Application Submission – Complete and submit your application form with a supporting statement addressing the key requirements.
Interview – Successful applicants will be invited for an interview.

All appointments are subject to satisfactory references, DBS check, and medical clearance.

Apply Now

Join us and play a vital role in protecting our communities.

Surrey County Council and Surrey Fire and Rescue Service are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults.