Description

Environment and Rural Affairs and Quality Assurance Manager

Role Purpose

Key Responsibilities

Environment and Rural Affairs

• Collaborate with SCC, SFRS personnel, external agencies, and landowners to deliver community safety programmes focusing on outdoor safety, including wildfire prevention, water safety, and community preparedness.
• Work with Station Commanders to identify and manage foreseeable risks and assist in developing operational response plans.
• Represent SFRS at community events, stakeholder meetings, and public engagements.
• Act as the key contact for sharing intelligence with stakeholders such as land managers, the Environment Agency, and Surrey Police.
• Monitor weather patterns and provide early warnings and operational guidance to service personnel.

Quality Assurance

• Ensure the quality assurance of Safe and Well visits across the service, including prevention teams, response personnel, and fire volunteers.
• Deliver training and support to Station Commanders to enable them to conduct quality assurance effectively.
• Identify and address poor practices through training, guidance, and coaching.
• Analyse trends in Safe and Well visit data to improve processes and documentation.
• Liaise with line managers to resolve issues and ensure consistency in prevention activity.

Operational and Community Support

• Maintain operational competence and ride a minimum of one operational shift per month.
• Support rural communities by ensuring resilience and preparedness for extreme events.
• Assist with wildfire training and provide advisory support during wildfire incidents.

Representative Accountabilities

• Service Development: Manage community safety initiatives to reduce risks related to wildfires, water safety, and rural events.
• Planning & Organising: Develop and implement prevention projects, coordinating with various teams to maximise impact.
• Analysis & Reporting: Provide trend analysis and data-driven insights to support prevention objectives.
• Finance/Resource Management: Oversee team attendance, payroll, and resource recommendations.
• People Management: Support, coach, and manage the Environment and Rural Affairs Team effectively.

Desirable Qualifications and Attributes

• Substantive Crew Commander who has passed the Watch Commander boarding process, or Substantive Watch Commander.
• Knowledge of land management, wildfire prevention, and rural affairs.
• Familiarity with the Care Act 2014 and Wildlife and Countryside Act.
• Competence with Microsoft Office Suite (PowerPoint, Outlook, Excel, Word).
• Full UK driving licence and willingness to work flexible hours, including early mornings, evenings, and weekends.
• Line management and leadership experience.

Core Code of Ethics

1. Putting Communities First – Prioritising the needs of the public and service users.
2. Integrity – Acting with honesty and consistency.
3. Dignity and Respect – Making unbiased, evidence-based decisions.
4. Leadership – Serving as positive role models and holding ourselves accountable.
5. Equality, Diversity, and Inclusion – Promoting inclusivity and standing against discrimination.

Interested?

• Station Commander Steve Love
  Email: steven.love@surreycc.gov.uk
  Mobile: 07929 057461
• Chrissie Cooper, Community Partnership Team Manager
  Email: chrissie.cooper@surreycc.gov.uk
  Mobile: 07977 072929

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