Running bus services can be challenging when operators face difficult conditions on the roads, especially when there is flooding, snow or ice. The ability to run a particular bus service can change quickly, depending on the weather and conditions on the roads.
Surrey Highways prioritise certain roads for gritting, including access roads to and from the main bus depots in the county. However, it is impossible to treat every road used by bus services and the extent of this is dependent on the stock of salt, grit or sand available and how long the conditions last.
Please be aware that decisions on whether to operate a bus service during bad weather or any route changes, are taken by the bus company based on health and safety obligations to passengers and staff.
Visit the bus operator's websites and twitter accounts linked below to find out about any disruption to their bus services or contact your bus company direct.
For the most up to date information on planned changes to bus services, please visit our forthcoming bus timetable changes web page.
For information on bus services that have been affected by roadworks, please visit our temporary changes to bus services web page.
Latest bus operator disruption information
The following bus companies provide service updates or real time bus tracking information on their websites and or twitter accounts. Please use the links below to check for the latest information:
- Cobham Chatterbus - Chatterbus live bus tracker and twitter.com/cobchatterbus
- Compass Bus - Compass Travel: Emergency / Compass Bus service disruption and twitter.com/compassbus
- Cruisers - twitter.com/cruiserscoaches
- Diamond Buses - Diamond Buses service updates
- Falcon Buses - Falcon Service updates
- First in Berkshire - twitter.com/firstberkshire
- Metrobus - Metrobus service disruption and twitter.com/metrobus
- National Express - National Express latest service updates
- Safeguard Coaches - twitter.com/safeguardbus
- Stagecoach - Stagecoach service updates and twitter.com/stagecoachsouth
- Thames Valley Bus (were Courtney Buses) - twitter.com/ThamesValleyBus
- Transport for London - TfL Bus service updates
- White Bus - twitter.com/whitebusservice
Surrey County Council works closely with bus companies in order to help them plan their services during bad weather. Bus operators work hard to maintain their services as circumstances allow, but decisions must be taken by them on health and safety grounds to ensure the well being of their customers and staff.
Please be aware that journeys could be disrupted and extra time both for the bus journey and for walking to the bus stop should be allowed. During particularly snowy or icy periods it may be better to travel only if essential.
Where services are running, they may be subject to delay or cancellation at short notice as a result of road conditions, traffic congestion caused by the bad weather or the inability of some bus drivers to get to work in the first place. Some services will need to keep to the main roads that may be passable but some parts of the route may be missed out.
