Eligibility
You may be eligible for a free bus pass if you're a Surrey resident with an eligible disability.
There are seven types of disability which can entitle you to a disabled bus pass. These are defined by the Department for Transport. You will need to provide recent proof of your disability during the application process.
See our seven categories and proof documents guide for more information. Make sure correct and full-page images of documents are included, as incorrect proof will delay your application.
Ways to apply
1. Online
You'll need
- Proof of identity (passport, driving license or birth certificate)
- Proof of your Surrey address (council tax statement or recent utility bill)
- Recent proof of your disability (see our seven categories and proof documents guide)
- Your National Insurance number
- A digital photo of yourself. You can use the camera on your smartphone, tablet or computer
- An email address (one per applicant)
Apply for a free bus pass online
(Please select: 'I have never had a Free Bus Pass and I would like to set up an online account and apply for one')
2. At a library
You will need to book yourself an appointment in a participating Surrey library.
Book a library appointment to apply for a free bus pass
You'll need
- Proof of identity (for example: passport, driving license or birth certificate)
- Proof of your Surrey address (for example: council tax statement or recent utility bill)
- Recent proof of your disability (see our seven categories and proof documents guide)
- Your National Insurance number
What happens next
If your application is successful, your pass will be posted to you.
If your application is not successful, we will contact you for further information.
