An application is required for bus stops or bus stands to be suspended to allow for works to be undertaken by utility companies, private developers, works promoters or other third parties.
What are the charges for?
A charge is set by Surrey County Council to help cover the cost of administering the suspension. This may involve, but is not limited to, posting advanced warnings and information for passengers, updating Real Time Passenger Information displays and informing and arranging any necessary diversions with bus operators.
What is the charge?
Please be aware that due to increasing costs Surrey County Council has taken the decision to increase our charges from Friday 1 November 2024. This will help ensure our commitment to providing the very best service to our residents.
The table below outlines the increase that will go into effect for all applications received on or after Friday 1 November 2024.
| Current fees until Thursday 31 October 2024 | New fees from Friday 1 November 2024 |
|---|---|
| £150 per bus stop, per day (to a cap of £300 per bus stop for 2 or more days) | £175 per bus stop, per day (to a cap of £525 per bus stop for 3 or more days) |
| £150 per bus stand, per day, for up to 2 days, and then £60 per day thereafter (i.e. £360 for 3 days, £420 for 4 days, etc.) | £175 per bus stand, per day, for up to 3 days, and then £100 per day thereafter (i.e. £625 for 4 days, £725 for 4 days, etc.) |
The additional fees for bus stand suspensions are due to the operational requirements needed to find alternative layover points. Do be aware that works of significant disruption or duration may also incur additional charges.
A full charge for a bus stop suspension will apply for each instance where one of our mobile officers has had to post information for the traveling public. This will apply even if some bus routes can continue to serve the stop/s in question.
Please note that once a suspension request has been approved, a full charge may still be made even if works do not take place. It is the responsibility of the applicant to notify the Local Bus Team as soon as possible with regards to any change of plans or cancellations.
Additional charges will apply if, when attending the site, our mobile officer needs to suspend additional stops that were not originally applied for. Should this be the case the applicant will be notified as soon as possible by the Local Bus Team.
Surrey County Council reserves the right to levy a charge of £600 per stop, per day, for any works that affect a bus stop without having first sought proper authorisation. This applies to all works promoters, developer works, utility works and other third party works.
Provision of temporary bus stops
Whilst it will not be applicable to most applications, it may be necessary for our officers to put in place a Temporary Bus Stop for the duration of your works. As a condition of securing authorisation, in the event of a Temporary Bus Stop being stolen or damaged, the applicant agrees to cover the potential cost of a replacement at up to £100 per stop.
Application form
Where possible, applications should be made at least one week in advance. Please complete the application form found at the bottom of this page and email it to bss.roadclosures@surreycc.gov.uk along with your purchase order number.
Please note that the application form will change from 1 November 2024. Applications made using the current form before then will still be honoured, but applications made on or after 1 November 2024 must use the new form. Failure to do so may result in your application being refused.
Please supply individual bus stop ID details. The bus stop ID can be found on Google Maps by clicking on the blue bus stop icon at the desired location. Bus Stop IDs within Surrey always begin with the letters "SUR", for example "SURAPWAT".
Each application must include contact details for your site agent.
Please do not send any money with the application form. We will invoice you at the end of the process, but you must include your company purchase order number with your application.
Where possible, please supply a copy of your traffic management plans.
Files available to download
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Application form for a temporary bus stop suspension (until 31st October 2024) (PDF)
An application form to request a bus stop or bus stand to be suspended to allow for works to be undertaken by utility companies and private developers -
Application form for a temporary bus stop suspension (use from 1 November 2024) (PDF)
An application form to request a bus stop or bus stand to be suspended to allow for works to be undertaken by utility companies and private developers.
