Page contents
- Apply for a permit
- Update your permit
- Cancel your permit
- Receiving and using your permit
- Community recycling centres where you can use your permit
- Why the permit was introduced
Apply for a permit
There is a non-refundable fee of £8.50 if you want to use a van, trailer or pickup to take household waste to a designated Community Recycling Centre (CRC). This is an administrative charge which means we can still allow these vehicles to access our CRCs.
- Residents with a valid van, pickup or trailer permit can now bring chargeable, construction waste to certain CRCs in these vehicles. This must be bagged. Loose loads will not be accepted.
- Unfortunately residents with a valid van, pickup or trailer permit are still unable to bring non chargeable construction waste into our CRCs in these vehicles. This type of waste can be taken to a waste transfer station, where your waste will be weighed and a charge made.
- See Frequently asked questions (FAQs) on the types of chargeable waste you can now bring into our designated CRCs in a permitted vehicle.
To apply you will need:
- To be a Surrey resident and will be required to provide a valid Surrey residential address. When entering a CRC, proof of residency will now be required. See our Surrey Resident Scheme for details.
- To read and accept our terms and conditions before applying.
- To log in to an existing Surrey account, or create a new one (use the link below). Once registered, please select 'Quick Links' to apply for your permit.
- To provide a valid email address as this is where your permit will be sent.
- A valid debit or credit card
Update your permit details
If you need to change any of your details listed below, you must update your permit details online via your Surrey account. Your details will already be on our system, so please do not apply again for a permit, as any new applications will fail.
- address
- email address
- telephone number
- vehicle registration
Please note: You will need to accept our terms and conditions before any changes will be accepted.
You will receive an email confirming the changes you have made.
Cancel your permit
If you have moved address, sold your vehicle or moved out of Surrey, you will need to cancel your permit. To do so, please email the following details to: contact.centre@surreycc.gov.uk.
- permit number
- name
- address
- email address
- telephone number
- vehicle registration
Please do not transfer the permit when you sell your van, pickup or trailer. The new owner will need to apply if they are a Surrey resident and wish to use our community recycling centres.
If you have a printed copy of your permit, you can either destroy the permit or hand it in to any community recycling centre.
Receiving and using your permit
- You will receive your van, pickup or trailer waste permit via email usually within 15 minutes of applying online. This may vary depending on your network provider. If you do not receive an email, please check your junk mailbox.
- The permit will need to be shown to site staff on arrival - either a paper copy or on a smart phone. The permit must match the registration number of the vehicle you have driven to the CRC.
- If you forget your permit or it does not match your vehicle registration number, you will be refused entry to the community recycling centre.
- Your permit will be valid for 12 visits over a 12 month period from the date of issue. By accessing your Surrey account, you can check how many visits you have made.
- Permits will not automatically renew until you have made payment.
- The permit provides permission to enter the site only and is not a permit to deposit waste which is subject to the site user guidelines, and any waste restrictions that apply. Your permit will be checked and the waste and recycling you have brought will be recorded.
Community Recycling Centres where you can use your permit
You can only use your van, pickup or trailer permit at the sites listed below and only to dispose of household waste.
Please check each community recycling centre below for information on what you can and cannot bring.
You cannot use your van, pickup or trailer to dispose of household waste at one of the following community recycling centres, because these centres are too small and do not have the resources to accept such vehicles.
Why the permit was introduced
The permit was introduced to ensure that:
- Only Surrey residents can dispose of their household waste in a van, pickup or trailer at one of the designated community recycling centres.
- Businesses do not dispose of their waste at community recycling centres as they need to pay for the disposal of commercial waste.
- Congestion is reduced at our community recycling centres.
For further information, please see our van, pickup or trailer waste permit - terms and conditions.
