Web standards for text

Text formatted correctly and error-free reaches the widest audience.

Page contents

Formatting text

Pages in Squiz are automatically formatted:

  • as 'Paragraph'
  • left aligned
  • black
  • Verdana font
  • Text size can only be changed for H2 headings and H3 subheadings
  • Use Ctrl + C to paste text from a Word document or a webpage and then right click on the text and select 'paste as plain text' from the drop down menu.
  • Check for any formatting errors

Reasons for these web standards

To be consistent across all pages of the public website.


Bold and capital letters

Large blocks of bold text and block capital letters create a bad user experience.

  • Use bold for emphasis sparingly, one word or a few words at most, making it more effective.
  • Do not link bold text
  • Format headings using H2 for headings or H3 for subheadings, not bold.
  • Block capitals can only be used for acronyms, such as SCC

Example

Use bold text to emphasise a phrase within a sentence.

Reason for this web standard

Accessibility: helps people with dyslexia and makes text easier for all users to read.


Italics

Do not use Italics.

Reason for this web standard

Accessibility: Italics make text appear to run together, so they are difficult to read for people with dyslexia and visual impairments.


Acronyms and jargon

  • Avoid using acronyms and jargon. If you do use acronyms, explain them in full in the first instance with the acronym in brackets.
  • Use 'and' not '&''
  • 'for example' not 'e.g'
  • 'that is' and not 'i.e'

Reason for this web standard

Accessibility: reaches the widest audience


Dates, times, distances, money and special characters

IssueSummary
Dates

Write the dates as as for example: 3 April 2024, rather than by using '5th', or '2nd' or '3rd', or 03.

Distances

Write out distances in full, for example 2 metres rather than 2m.

Money

Write out money in full, for example £2,000, rather than £2k.

Special charactersYou can add special characters such as accented letters, currency and symbols to page text
Times

Write time in a 12 hour format, for example: 10am, 10.30am,1pm, 1.30pm and if times are from and to, use the following format: 10am to 1pm.


Spelling and grammar

  • Check spelling and grammar are correct, by using a spell checker before you publish your page or file.
  • Use the English spelling and not the American spelling of words.
  • The house style document (available on Our Surrey) gives guidance on grammar and English usage.

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